Returns & Refunds

If your physical product arrives damaged, defective, or materially different from its listing, contact support with your order number and photographs so the issue can be reviewed under applicable law and the supplier’s policy.

Because physical puzzles are made on demand, discretionary change-of-mind returns may be limited where permitted by law. Digital purchases may be nonreturnable once delivery begins where applicable law permits, but statutory rights are preserved.

Before publishing: confirm the exact return window, refund method, and applicable PrintKK policy. Do not advertise a no-refunds policy that overrides consumer protections.